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Customer Reviews

Customer Reviews

We pride ourselves on our high customer service.

But don't just take our word for it, read our customer reviews below.

Greg Thompson from Liverpool
I just wanted to drop you a quick note to Matt to say thanks for all your help with the car (Passat estate). Thanks for being so accommodating and thanks for making the process so easy. As a side note the car is great and the kids love the built in booster seats. The girls also loved the flowers so thanks for those as well!
Colin & Jenny Schofield from Church Lawton
Bought a stunning red SLK from Premier Cars looked after tremendously well by Matt, he was a pleasure to work with and did everything he said he would on time, the turnaround of the vehicle was just one week including a service, MOT, super valet and exchanging number plates. Really appreciated the no hard sell, or add-ons that you get with many other dealerships, when they won't take no for an answer. Very pleasurable buying experience, would definitely return for another car and highly recommend. Flowers a lovely touch and gratefully received. Colin & Jenny Schofield from Church Lawton
Kelvin Williams from Holyhead North Wales
I bought a Range Rover Evoque from Premier Cars. No hassle when we went to see it very good customer relationship. When I decided I was going to buy it they helped me straight away with my private number plate no problem to them at all fantastic. The day I picked the car Matt was there sorting everything out again. I had collected the car and started my way home when I had an issue with the car phoned Matt went back to the garage. Fair play to them all at Premier they sorted it out within half an hour. All I can say is thank you so much to you all at Premier made up with my Evoque. Thanks again Kelvin Williams Holyhead North Wales
Phil Jones from Birkenhead
What a fantastic buying experience, from our initial enquiry to collecting our BMW 430D today. A big thank you to Matt for making everything so easy with non of the selling of add ons. The car and dealership are immaculate, I could go on and on but suffice to say this the best dealership I have ever visited and cannot recommend them highly enough. You will be top of my list when it comes to our next change. Thanks again to Matt and the team.
Michelle Toft from Flint, North Wales
Picked up my Mazda MX5 today. Mark dealt with us earlier in the week and the whole experience on that visit was amazing no high pressure sell and we went away to talk it through before phoning him back. Went on the train today to pick the car up and we were met at the station by Mark, nothing was too much trouble. An added bonus was to be given flowers a lovely touch. Brilliant buying experience and highly recommended.
Alison Jones from North Wales
Yesterday we called to collect my Jaguar XF. I think it is the most joyous experience in buying a car I have had. The car was immaculate and Mark handled everything perfectly in terms of all the paperwork, guarantee etc. At the completion of the transaction, I was presented with a delightful bouquet of flowers. In an over excited state, I forgot to pick up all the paperwork; I was distracted by the flowers. Mark went out of his way to assist in setting up the car ready for our long journey home. Halfway home, he contacted us to point out that the paperwork was still with him but he would send it by signed for mail that afternoon and the paperwork arrived this morning, to my great relief. I have no hesitation in recommending Mark and Premier Cars to anyone wishing to purchase a premium quality car with excellent customer service. Thank you once again Mark for all your help.
Ian McWilliam from Poole, Dorset
5 star service from start to finish. Big thank you to Mark who came in on his day off to complete the deal! I would happily travel halfway up the country again if necessary. I would thoroughly recommend Premier Cars to anyone looking to purchase a used car from a reliable and professional dealership. Many thanks.
Stuart Meredith from Hyde
Big thanks to Matt at Premier cars Sandbach. Made buying my wife a car so simple and straight forward. Very professional and clean establishment with a gleaming office and forecourt. Car I purchased was in pristine condition upon collection and was also given a large bouquet of flowers to give to my wife as a thank you. Highly recommend Premier cars and will definitely be coming back to them for a new car in the future.
Victoria Ellis from Crewe
I've just bought my second car from this super friendly garage and there is a reason why I keep coming back. I think the sense of being dealt with in a fair and professional manner is the main key as well as patient and courteous attitude of the team. I would like to thank Mark in particular for going that extra mile to ensure I receive the best service possible. Victoria (a happy returning customer)
Paul Boffey from Crewe
2nd vehicle purchased,absolutely 1st class experience, highly recommended,do not hesitate to buy a car from here, many thanks
Meg Dean from Stafford
The service was amazing, couldn't fault it, I had a week to buy a car and with such short notice premier cars sorted me out, I didn't feel pressured into buying a car and I am very pleased with my purchase, the car was immaculate when I come to pick it up, it was serviced and MOT'd before hand and any advisory's were sorted straight away, when I come to pick the car up I received a lovely bunch of flowers which was a nice little touch. I will definitely be returning.

Thank you very much Matt!
Ronnie MacBean from Scholar Green
This is not your typical car garage. You are welcomed by a member of staff and left to walk around without getting nagged for a sale. Me and my wife could not resist from buying a quality motor from here. Matt got the car turned around really quickly, the car was serviced and MOT'd including addressing any advisories before completing the sale. The car was immaculate when handed over and a really nice touch gifting my wife with flowers when picking the car up. The service here is exceptional and would highly recommend to anyone considering buying a vehicle from here. Thank you Matt
Sarah Blanca from Alsager
Recently bought Premiers ex courtesy vehicle a Vauxhall Corsa. First class service all round. Wouldn't hesitate to buy again, Quality!
Matthias Turner from Clitheroe
Hi Matt. I just wanted to personally thank you for all your assistance with the new car. Your customer service and attention to detail have been outstanding, and It's been a very positive experience to buy through Premier cars. I'll certainly be checking your website next time I'm thinking of changing cars and I'll certainly be recommending you to friends and family.
Darrel Cooper from Newtownards, County Down, Northern Ireland.
Afternoon, Matt.

Just wanted to thank you again for the service you provided to me over the course of buying the GTI, very much appreciated and professional. Car is in incredible condition, meets my own high standards and I will enjoy keeping it as such in the coming months and years. Delighted with it.

Thanks again,

Graham & Sue Bourne from Stoke on Trent
We purchased our Range Rover Evoque from Premier Cars in September 2018.

Excellent service was provided from start to finish and nothing was to much trouble. Mark sorted out every last detail even to changing our private plate.

Superb after sales service showing real quality customer care does exist. Fantastic 5 star treatment from Mark, Matt and the team. I would highly recommend buying a car from Premier Cars.

A big thank you Graham & Sue Bourne
Clive & Maureen Dawe from Stourbridge
Thank you for your time and courtesy extended to Maureen and myself yesterday. As expected the transaction went seamlessly, no dramas, no surprises just excellent personal customer service.

From the first contact with your company the service has been first class. A big thank you to Matt for the way he treated us, from my initial phone call to the test drive and finally the agreed sale on the SLK.

It's been a real delight to do business with you. The flowers were a lovely gesture for Maureen.

We're not on Facebook but should you wish to use our recommendation elsewhere you're more than welcome.

Kindest regards

Clive & Maureen Dawe
Michelle Campbell from Rode Heath
Thank you so much for all your help Matt, you are very professional and I wouldn't hesitate to recommend Premier Cars to anyone.
Who knows......I may even buy my third car from you!!!
Gillian Wilson from Aberdeen
Excellent customer service. I dealt with Matt who was extremely helpful, friendly and professional, nothing was a problem. Easy to keep in touch with, informative and responded promptly to any queries. My car was delivered exactly as promised by Richard who was also a pleasure to deal with. I am delighted with my new car and I would most definitely recommend Premier Cars Ltd to anyone. Thank you!
Kate Hendy from Bristol
I purchased a VW Beetle from Premier Cars. I could not fault the service I received. I travelled from Bristol by train, and was collected from the station by Mark. When I arrived everything was in place for a very smooth purchase. Literally everything had been thought of, and I was even given flowers, (and a bottle of wine for my friend). I cannot express how thrilled I am with the car, and the service that I received. I would not hesitate purchasing a car from Premier Cars in the future. A big thank you to Mark. Kate Hendy
Lesley Alan Rogers from Biddulph
Brilliant service, bought 2 cars in the same week, dealt with Matthew, he was professional and friendly nothing was to much trouble. We are looking to buy a third car next year for our son and we will be going back to Premier, and from now on for all our cars in the future. If they haven't got the car you want they will find it for you. 5 star treatment.
Alan Warner from Biddulph
What a fantastic garage definitely a 5* service from purchasing the car right up to the day of collection. Nothing is to much trouble Matt sorted every last detail, would definitely buy from here again in the future and would recommend to anyone considering a new car. Thank you.
Charlene Rawlinson from Sandbach
Amazing 5* service from start to finish.. We dealt with Matt & Mark who were both friendly and professional and made us feel completely at ease, making the exciting purchase of our car even more enjoyable! We would highly recommend buying a car from Premier Cars! Thank you, Charlene Ric and Sofia
Beth Gardner from Nottingham
Fantastic customer service and a 5 star showroom.A pleasure to deal with from start to finish !

Rachel Cooper from Sandbach
Fantastic service, bought 2 cars at the same time!!! 1 had a private plate and Mark sorted everything for us!! Superb customer service, wouldn't look anywhere else!! Thanks Premier Cars!!!
Lucy Davies from Holmes Chapel
Picked up my second mini from Premier Cars today and there's a reason I went back! Excellent customer service, a very smooth part exchange and I couldn't be happier with my new car. Matthew dealt with us, nothing was too much trouble and he was very thorough. I would recommend Premier Cars to anyone looking to upgrade or change their car.
Stuart Hutchinson from Kilmarnock, Ayrshire
Real quality customer service does exist!!

Mark from day one was honest and transparent making the purchase of a genuine one off 330D M Sport BMW simple and straight forward.

Can't thank you enough, the car is a real joy to drive and has only exceeded my expectations since I collected it last week. Thanks for allowing me the time to organise myself to get down and collect it.

Keep up the great work!